Privacy Policy

1. Who We Are

Templiqa is operated by "Templiqa Ltd", based in Mauritius. In this policy, “Templiqa,” “we,” “us,” and “our” refer to the business operating the Templiqa website and digital products.

2. Information We May Collect

Depending on how you use our website and products, we may collect the following categories of information:

• Contact and order information: such as your name, email address, products purchased, order status, transaction identifier, and related purchase records.
• Support and communications: information you provide when you contact us for help, ask a question, request a refund, or otherwise communicate with us.
• Technical information: such as IP address, browser type, device information, pages viewed, referral source, and basic server or security logs.
• Cookie and analytics information: information collected through cookies or similar technologies where those tools are enabled on our website.

3. Purchases and Payment Providers

Payments may be processed by third-party checkout or marketplace providers, including WarriorPlus and Woocommerce where applicable. Those providers process payment information under their own privacy policies and terms. We may receive information needed to fulfil and support your order, such as your name, email address, product purchased, transaction reference, and payment status.

4. How We Use Personal Information

We may use personal information to:

• process, deliver, and administer digital-product purchases;
• provide customer support and respond to enquiries;
• maintain account, order, security, and transaction records;
• operate, protect, troubleshoot, and improve our website and products;
• send service-related messages about purchases or support;
• send marketing communications where you have consented or where otherwise permitted by law;
• comply with legal, tax, accounting, fraud-prevention, and regulatory obligations.

5. Legal Bases Where Applicable

Where privacy law requires a legal basis for processing, we may rely on performance of a contract, compliance with legal obligations, legitimate business interests, or your consent, depending on the activity and the law that applies.

6. Cookies and Similar Technologies

Our website may use essential cookies required for site functionality, security, checkout, and session management. If analytics, advertising, or other non-essential cookies are enabled, they may also collect information about how visitors use the site. Where required by law, we will seek consent before using non-essential cookies.

7. How We Share Information

We do not sell personal information. We may share information with service providers that help us operate the business, such as website hosting, checkout/payment providers, email services, customer-support tools, analytics providers, professional advisers, and authorities where disclosure is legally required. These providers receive only the information reasonably necessary for their role.

8. International Processing

Some service providers may process information in countries other than your own. Where required, we take reasonable steps to use appropriate safeguards for international transfers of personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilment, customer support, fraud prevention, accounting, tax, legal, and record-keeping requirements. Retention periods may vary depending on the type of information and applicable law.

10. Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or a copy of certain personal information, or to object to or withdraw consent for certain processing. These rights are subject to applicable law and lawful exceptions.

To make a privacy request, contact us through our support page and clearly identify the request as a privacy or data request.

11. Security

We use reasonable administrative, technical, and organisational measures designed to protect personal information. No website, transmission method, or storage system can be guaranteed to be completely secure.

12. Children’s Privacy

Templiqa products and services are intended for adults and business users and are not directed to children under 13. If applicable law requires a higher minimum age for consent, we will apply that higher age where required.

13. External Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for the privacy practices of third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date on this page. Material changes may also be communicated through the website or another appropriate method where required.

15. Contact Us